Shipping Policy

Innovation Ayurveda Pvt. Ltd.

At Innovation Ayurveda Pvt. Ltd., we are committed to delivering our animal health and feed products safely, efficiently, and on time. Please read our Shipping Policy carefully to understand how your orders are processed and delivered.

Order Processing

• All orders are processed after successful confirmation of payment.
• Orders are usually processed within 1–3 business days, excluding Sundays and public holidays.
• Once the order is dispatched, tracking details (if applicable) will be shared with the customer.

Shipping Coverage

• We currently ship across India.
• Delivery timelines may vary depending on location, accessibility of the area, and courier partner availability.

Delivery Timeline

• Metro & major cities: 3–5 business days
• Semi-urban & rural areas: 5–7 business days
• Remote locations: Delivery may take longer depending on courier reach

Please note that these timelines are approximate and may vary due to weather conditions, logistics issues, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
• In some cases, shipping may be included in the product price or offered as part of special promotions.

Packaging & Safety

• All Innovation Ayurveda products are packed carefully to ensure product quality, safety, and hygiene.
• We follow standard packaging practices to prevent leakage, damage, or contamination during transit.

Delayed or Failed Delivery

Delivery delays can occur due to incorrect address details, unreachable contact numbers, courier issues, or natural conditions.

In such cases, our support team may contact you for assistance.

Damaged or Missing Products

If you receive a damaged, leaked, or incorrect product:

• Please inform us within 24 hours of delivery.
• Share clear photos or videos of the package and product.
• Our team will review the issue and take appropriate action as per our return or replacement policy.

Bulk & Distributor Orders

Bulk orders and distributor shipments may follow separate logistics arrangements. Delivery timelines and freight terms for bulk orders will be communicated individually.

Contact & Support

📞 Customer Support: 9319760688
📧 Email: [email protected]

Our team is always ready to support farmers, veterinarians, and distributors with reliable service.